Customer Testimonials

Great customer service, Jaclyn was super helpful and a great person! Will definitely go back for our next vehicle purchase

Reynold was great! Even with snow and cold he provided first rate service and helped us be confident in our choice.

Purchased f-150 from McKie Ford and they did not honor their 90 day warranty and would not even provide a courtesy call, return calls or respond to written letter. Went to Waring Sturgis Ford and the they treated me with respect and provided unconditional support. Problem was solved. Next purchase will be through Waring Sturgis Ford..

Everyone I spoke with was great. However there is no more free car wash with service unless you ask. The new owners raised prices too much. I will look elsewhere for service.

Jaclyn Smith is an amazing salesperson

I found that my 2023 Expedition had a rear differential leak shortly before I was going to take it on a 5,000 mile roadtrip. I took it to my dealer in western Washington for repairs. 2,200 miles into the trip I found that the leak was worse than ever. It was the Monday before Thanksgiving, I called four Ford dealerships but not one would look at the problem. I found a private mechanic who was able to top off the differential fluid. On Tuesday I began the trek back to western Washington. On Wednesday I found a dealer who could top me off ... Read More

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Google - Dec 3, 2024

I found that my 2023 Expedition had a rear differential leak shortly before I was going to take it on a 5,000 mile roadtrip. I took it to my dealer in western Washington for repairs. 2,200 miles into the trip I found that the leak was worse than ever. It was the Monday before Thanksgiving, I called four Ford dealerships but not one would look at the problem. I found a private mechanic who was able to top off the differential fluid. On Tuesday I began the trek back to western Washington. On Wednesday I found a dealer who could top me off again (day before Thanksgiving and they didn't have a tech working) but showed that the leak had worsened and advised finding someone that day that could do the repairs. Three calls later I found myself talking to Cole, a Service Rep at Wareing Ford. I can't say enough about how helpful he was. The day before Thanksgiving he "squeezed" us in for what ended up being a four hour repair. Absolutely the friendliest lifesavers I could have found. Thank you Cole, thank you service tech and thank you everyone at Wareing Ford. Great operation.

Great service fix my recalls on my Ford explorer

Nick was very helpful. I called ahead and told him what I was looking for. He had the 2 vehicles ready for a test drive when I arrived.

I never write reviews but had to for these guys! I was talking to a couple different Ford dealerships about a F-150 King Ranch after going to Rapid and that Ford dealership giving me the run around, I just so happen to stop into the Sturgis Ford on my way home and they were great, Reynold got me a fair deal on my trade a fair deal on the new truck and all the whole staff was amazing. Made the process quick and painless! I will definitely be buying from them anytime I’m in the market for another vehicle. ... Read More

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Google - Oct 20, 2024

I never write reviews but had to for these guys! I was talking to a couple different Ford dealerships about a F-150 King Ranch after going to Rapid and that Ford dealership giving me the run around, I just so happen to stop into the Sturgis Ford on my way home and they were great, Reynold got me a fair deal on my trade a fair deal on the new truck and all the whole staff was amazing. Made the process quick and painless! I will definitely be buying from them anytime I’m in the market for another vehicle. Thank you!

We wanted a cargo van to convert into a camper van. We worked with Ed. We were told by another dealer it would take at least two years. Ed said it could but he would do some checking around. I got a call from him the next day that a van would be available in a month!!! Coming straight from the factory. Everything fell into place. It was amazing. Thank you Ed for helping us start our next life adventure.

Great and friendly service.

Friendly staff, always have been. Very clean facility!

I live in California and my elderly parents live in Rapid City. Unfortunately mom was in an accident that was not her fault, thankfully and more importantly than that there were no injuries. It did however total their car. Mom and dad were in no way up to the task of going from lot to lot trying to find the car that they wanted to have. and I think could very easily have been taken advantage of by the wrong kind of sales people. I did an internet search and found a car that had the safety features and other ... Read More

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Google - Aug 27, 2024

I live in California and my elderly parents live in Rapid City. Unfortunately mom was in an accident that was not her fault, thankfully and more importantly than that there were no injuries. It did however total their car. Mom and dad were in no way up to the task of going from lot to lot trying to find the car that they wanted to have. and I think could very easily have been taken advantage of by the wrong kind of sales people. I did an internet search and found a car that had the safety features and other things that I knew they would be happy with. Jaclyn Smith was the person who answered the phone when i called. I explained the situation and asked if she would mind taking that car to Rapid City to my mom and dad's house to show it to them. She readily agreed to do just that and then did just that. To make an even longer story a little shorter, both Jaclyn and the other folks at Sturgis Ford absolutely went out of their way to take care of my parents! Before it was over, Jaclyn actually made several trips to my mom and dad's home to help them with one thing or another on their car. That was not a short drive either. To conclude, both my parents and I are so very grateful to Jaclyn and the sales and service team at Wareing Sturgis Ford for the incredible service that we received! Thank you so much!

Jay in parts and Caleb in service are awesome at their jobs and communicating with eachother compared other Ford dealers!

Caleb Noor provided excellent service and great insights to our car’s engine problems, saving our road trip. Great guy!

Waring Ford is a nice professional run shop. They have a nice waiting area and it's stocked with drinks and snacks. The alignment and tires are done. I would recommend them to anyone needing service on their Ford Products!

Awesome service. Most definitely a 5 🌟 dealer

Jacklyn is the best! I would work with her again on any car I buy.

Paul sold me brand new 2024 Ford F350. I was looking all over the country for a specific truck and was able to find one that was very similar preordered by their dealership. Once it got delivered from the factory Shyla from Financing was very helpful and walked me through the whole process and was patient with me as this was the very first BRAND new car that I bought. Once that was done Paul went out of this way to help me find a trustworthy delivery truck driver since I lived 5 states away. Absolutely thankful for them for walking me ... Read More

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Google - Jul 22, 2024

Paul sold me brand new 2024 Ford F350. I was looking all over the country for a specific truck and was able to find one that was very similar preordered by their dealership. Once it got delivered from the factory Shyla from Financing was very helpful and walked me through the whole process and was patient with me as this was the very first BRAND new car that I bought. Once that was done Paul went out of this way to help me find a trustworthy delivery truck driver since I lived 5 states away. Absolutely thankful for them for walking me through the process and highly recommend them.!

If you want a 5 Star concierge level sales experience go see Jaclyn Smith at Waring Sturgis Ford. From pre-sale, sale and most importantly after sale she follows up and follows thru. Absolutely 5 Star experience. We will be buying our next vehicle from her.

Always a great experience! Outstanding people!

While driving to Deadwood on Friday afternoon, my 2022 F250 started acting up and the check engine light randomly started going on and blinking at times, but not always. I called a different location and they had a spot on Monday to get us in so I figured my weekend vacation was a bust. I saw that Wareing was close by so I took a chance and called them. They were able to look up the truck by vin and saw that it was reporting a bad sparkplug or harness. They told me to come down since they had time to ... Read More

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Google - Jun 21, 2024

While driving to Deadwood on Friday afternoon, my 2022 F250 started acting up and the check engine light randomly started going on and blinking at times, but not always. I called a different location and they had a spot on Monday to get us in so I figured my weekend vacation was a bust. I saw that Wareing was close by so I took a chance and called them. They were able to look up the truck by vin and saw that it was reporting a bad sparkplug or harness. They told me to come down since they had time to work on it that afternoon. Less than two hours later I walked out with a repaired truck. I can't say how I was impressed by their ability to squeeze me in before they closed and the great service they provided for an out of town visitor. Thanks to the whole team for letting us continue our vacation with a repaired truck.

I recently needed to find a rear window for my escape. They were so kind caring and were willing to go above and beyond to help me out. Thanks to all especially Ryan in parts.

The team was professional, knowledgeable and accommodating al i all a great experience

Brandon and his crew take very good care of my vehicle! Highly recommended!

My buddy had a terrible experience here, so I was a little skeptical using them again. I have to say I am glad that I did. I had a really nice Harley truck that was a 2007 that they gave me 15.5 for which was definitely low for what it was, but I was ok with it because the 16-ford edge we were looking at was only 14 so we didn't have to pay anything out of pocket. Needless to say, we had a noise upon purchasing the vehicle and as soon as we brought it home the rear seat belt stopped ... Read More

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Google - Apr 12, 2024

My buddy had a terrible experience here, so I was a little skeptical using them again. I have to say I am glad that I did. I had a really nice Harley truck that was a 2007 that they gave me 15.5 for which was definitely low for what it was, but I was ok with it because the 16-ford edge we were looking at was only 14 so we didn't have to pay anything out of pocket. Needless to say, we had a noise upon purchasing the vehicle and as soon as we brought it home the rear seat belt stopped working. We drove it back a week later and they said they would cover it just had to wait for parts which goes a long way in my book making sure the customer is taken care of. On top of it they even gave us a loaner even though they don't do that anymore, so we didn't have to wait the 3 hours there with our babies. That was above and beyond, and it was all thanks to our salesperson Jacyln who I recommend to anyone asking from now on. Also, a special thanks to the owner and GM for taking responsibility for the car being broke and giving is a loaner like I said amazing customer service. If you need a new ford or used car definitely recommend this pace.

I called in today and spoke with Caleb in Service. I run a dealership in Rapid City and I needed guidance on an issue with a used car. He took the time to really listen, troubleshoot and ultimately we set an appointment. I was absolutely impressed by his excellent customer service and cheerful demeanor. He is a true asset to your company. Well done.

Everyone was very pleasant to deal with. Easy to make purchase

Very little vehicle selection

Ed was wonderful from start to finish. Answered my many ( so many) questions cheerfully. This was our 2nd purchase with Ed and our third with Scott Peterson (Wareing Motors). I highly recommend Ed and the dealership. And their finance person ( I can’t recall her name at the moment), was amazing. All around a great experience I would recommend to anyone.

We had to find a new work vehicle for my husband and so I test drove a Frontier I had my eye on and Tim was great with that. He wasn't in the next day but made sure we would be helped and let Reynold know we'd be there the next day. We pulled up and here comes Ed just checkin to see if we wanted to check out the truck. Reynold was with a customer so we just stuck with Ed. Well we left with the Frontier and everything was done smoothly and efficiently for us. Ed ... Read More

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Facebook - Nov 20, 2023

We had to find a new work vehicle for my husband and so I test drove a Frontier I had my eye on and Tim was great with that. He wasn't in the next day but made sure we would be helped and let Reynold know we'd be there the next day. We pulled up and here comes Ed just checkin to see if we wanted to check out the truck. Reynold was with a customer so we just stuck with Ed. Well we left with the Frontier and everything was done smoothly and efficiently for us. Ed even fashioned us with a really neat bag his wife had made for gathering our things out of our trade vehicle. Super fun guy to chat with and get to know for sure! Second vehicle we've purchased from here and we'll definitely be back. Thanks for everything guys!!

Very positive experience! No hassle, no back and forth, just an easy transaction from start to finish. Will buy again guaranteed!

Very easy process buying a new truck from Wareing Motors. My salesperson Jaclyn was very knowledgeable and just a nice person. By the way I was surprised at how many trucks they had on the lot. If you're in the hunt for a new car or truck give these guys a chance. Small town values , ya can't beat them .

Ed was fabulous and fun to work with from the moment he met me at the door of the dealership to waving goodbye to me as I drove away in my 2024 Ford Edge. I had a great experience working with Ed and highly recommend seeing him for your next vehicle.

This was a truly wonderful experience. Tim Lambert was very professional, polite, and helpful with the transaction in every step of the way. I would definitely recommend Wareing Sturgis Ford if you’re thinking of buying a new vehicle. Thank you!!!

Great experience! Very easy to do business with!

Excellent service! Thank you!

Awesome service!!!

I took my Ford Expedition into Wearing Ford of Sturgis for a routine service. Upon examination of my vehicle, it was discovered that I had an uncoupled tie rod on my back right wheel. Matt, my service attendant took control of the situation, ordered a new tie rod, knuckle and bolts for the vehicle, and had them set up for overnight delivery for installation the next day. Matt also arranged for a loaner for my wife and I to continue our tour/visit in the area. The parts arrived the next day, and Matt and his service technicians had my ... Read More

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Google - Aug 30, 2023

I took my Ford Expedition into Wearing Ford of Sturgis for a routine service. Upon examination of my vehicle, it was discovered that I had an uncoupled tie rod on my back right wheel. Matt, my service attendant took control of the situation, ordered a new tie rod, knuckle and bolts for the vehicle, and had them set up for overnight delivery for installation the next day. Matt also arranged for a loaner for my wife and I to continue our tour/visit in the area. The parts arrived the next day, and Matt and his service technicians had my vehicle back together, fully serviced and back on the road home to South Carolina! I will be forever thankful for the prompt and professional service that I received from Sturgis Ford.....THANK YOU!!!

Cheryl Pittman and great service

Very happy with my purchase, I was in and out fairly quickly and got a great trade in on my car. This is my second vehicle I have purchased from them.

Scheduling was easy, started on time. Made sure my vehicle was taken care of!

Great experience from scheduling all the way through completion of service appointment.

Super friendly, and helpful.

Scheduled to diagnose fuel pump problem and was very satisfied with Matt in the Service Department. Matt kept me informed of progress on vehicle, service was completed and was very reasonable on cost. I am a customer for all future needs. Kudos to Matt and Ford of Sturgis.

Friendly, great service

Jaclyn Smith has gone above and beyond helping us with even the smallest details of our purchasing experience. Thank you for everything. Looking for a vehicle, mention my name and she will treat you like royalty.

Always a good experience getting service work done! Knowledgeable team and very friendly! Thanks again

Great service, professional sales. I'm a happy customer.

Awesome parts and service departments.

Excellent customer service from the crew at Ford in Sturgis SD

Purchasing my 2022 Ford Bronco was a great experience. Our salesman Ed took the time to listen to what I was looking for. He did a great job

Great staff and owner, they go above and beyond to insure your satisfaction. I highly recommend them.

This service team is the best in the state!! You want friendly, knowledgeable and experienced team working on the vehicle that transports you and your loved ones- you want to go to Scott Peterson Ford!! I don’t generally recommend going to a dealership for service however, for the past 6 years, I wouldn’t go anywhere else!!

Long before we moved to SD Scott Peterson proved to us through their fantastic service department they were the dealership we want we do business with. Because of that one incident I decided to do all my business with Scott Peterson and they have never disappointed. The one time I worked with the Lincoln dealer in Rapid City I am still regretting today. Scott Peterson’s motto is making customers for life and they certainly have always acted in that manor whenever I have been there. I drive about 50 miles out of my way to get all my service there ... Read More

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Google - Sep 23, 2022

Long before we moved to SD Scott Peterson proved to us through their fantastic service department they were the dealership we want we do business with. Because of that one incident I decided to do all my business with Scott Peterson and they have never disappointed. The one time I worked with the Lincoln dealer in Rapid City I am still regretting today. Scott Peterson’s motto is making customers for life and they certainly have always acted in that manor whenever I have been there. I drive about 50 miles out of my way to get all my service there but it is well worth it. Thank you Scott Peterson for being a stand up dealership!

Great car buying experience. Ed was overly helpful from the first contact. He followed up after the sake and has been great to work with. I will be back for sure!

Sale portion of my new Ranger went extremely well

Great sales team at Scott Peterson Motors in Sturgis. Pat is the best and knows his vehicles.

Tim, Nick and Brandon work hard to keep our company trucks new, serviced, repaired and on the road. They have always done the right thing. You will not find passion for the customer or the vehicle at any other dealership.

Service fept guy, referred us to a independent mech

I was comming through the area from the Midwest heading to the northwest and my vehicle broke down. The guys in the service department were very friendly and quickly fixed my problem. I would recommend them to anyone. Thank you all for the diligent and fast work. Sincerely Kathy McDermott

They had my vehicle for warranty work and they could not replicate the issue but decided to do the tsb anyways. It fixed the issues and I went from wanting to trade my truck in to falling in love with it again. Brandan V was great and easy to work with. Thank you for taking care of my vehicle! This is the only Ford dealership around that I’d trust with my vehicles!

Good service. Competitive pricing. I shopped around for tires and found Ford was among the best prices.

Fabulous! Above and beyond service... already ordered next truck!

We take all of our vehicles up here for service. Always get amazing service. Vehicle that we purchased there was what we were looking for. The sales process went super smooth and fast.

Great place. Oil change today and purchased extended warranty. If I ever purchased another car it would be the place I go!

Passing through the area, we had a critical part fail in bad weather at the end of the workday, which could have stopped us on our trip. This was the nearest dealership. They were quick to answer, quick to collaborate between parts and service, and quick to work on the repair as a team. Brandan made it happen. We were on our way in less than an hour. Fair price. Super nice. Welcomed our dog. We couldn't have been happier.

My husband and I had the easiest and best experience buying our new vehicle thanks to Finn! He made everything so easy that we didn’t have to go to the dealership at all. He brought the vehicle to us because of our busy schedules and even did the appraisal for our trade in at my school in Rapid City. Finn is a 10/10 and I’d highly recommend going to him to help you find your new/used car!

Top notch! Friendly, understanding, helpful makes you feel welcome.

I just purchased a 2021 Ford Escape. Finn was amazing to work with! He was knowledgeable and went above and beyond to help me with my car! Shayla in the finance department is a true gem as well! Awesome experience, highly recommend!!

I bought a brand new vehicle in May from Mckie Ford in Rapid City. I went back to get my 10,000 service check and they were no help at all. So I called Scott Peterson Motors In Sturgis they not only got me in that day for my check up, but also cleaned the inside of my vehicle! Very nice people! Recommended!

Friendly and helpful!

We brought a suv from joe Saturday and they treated us great we live in Sioux Falls and they meant us half way to deliver it to us Saturday Thanks Joe. Rod and Becky

Great customer service.

Excellent service department.

We have had nothing but great experiences with them. Their service department is always willing to get our vehicles in as soon as they can and they work with our crazy schedules. We have also purchased 3 vehicles here and each time we have worked with wonderful people from the no pressure attitudes to the understanding that we would need a few hours to make a decision everything has been great.

Friendly people good service.

Joel was fantastic! I got a great deal on a hard to find model, and since I was coming from out of town, he went out of his way to send additional pictures, video walk-arounds, showed any imperfections he found, and cleaned the seats because it looked like there had been a small coffee spill on it. I put a deposit down, and flew out several weeks later. He had everything ready to go when I got there, and even had someone pick me up at the airport to take me to the dealership. I was in and out in ... Read More

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Google - Oct 1, 2021

Joel was fantastic! I got a great deal on a hard to find model, and since I was coming from out of town, he went out of his way to send additional pictures, video walk-arounds, showed any imperfections he found, and cleaned the seats because it looked like there had been a small coffee spill on it. I put a deposit down, and flew out several weeks later. He had everything ready to go when I got there, and even had someone pick me up at the airport to take me to the dealership. I was in and out in an hour, and the vehicle was exactly as described. Joel has even followed up about the vehicle several times personally, and email when he had a similar model come in on trade recently. I can't say enough good things about the experience! Thank you!

I just bought a used 2011 Ford F150 4x4 from them. I have been looking for a certain F150 in great shape. I spoke with them at 10 am, and drove it away at 1:30. Excellent price great financing, like new used truck. Best deal ever.